We all know that no matter what the dilemma, there’s no one we can trust quite as much as our Mum. So, what better way to put ourselves to the test – we are going to prove that we really are the mother of all office suppliers.
There is no doubt that we learnt a lot from our Mums’ when we were growing up and that is reflected in all that we do; the approach that we take and the values that we have. Here’s a checklist and we think you will agree, taking influence from your Mum is no bad thing!
Always here to listen
Whether it’s advice on which products you need to set up a home office, a recommendation about what printer would meet your requirements best or to check the status of your order, Office Monster are here to listen.
In fact, we love speaking to our customers so much that we made it extra easy for you to get in touch. Whether that be via the instant chat function or contact form on our website, through email or even by telephone, Office Monster are always on hand to help.
The center of our world
Here at Office Monster, we are under no illusions, we never forget how important our customers are to us and that is why we focus so heavily on service; delivering the experience of a retailer with the convenience of an online store.
What’s more, with a 5-star rating on Trust Pilot, it would appear that we are getting the balance right. We would never take this for granted and would like to say a big thank you. After all, manners cost you nothing.
Going that extra mile
We understand that times have changed and that people often prefer to communicate by email or text and that’s fine, but we also think that taking the time to pick up the phone is a clear indication of how much our customers really do mean to us.
That’s why we promise to make a courtesy call to every single new customer that purchases something from our site. Whether it’s a pencil sharpener or a full office suite of furniture, it doesn’t matter, every customer matters.
Those little extras
Finally, rewarding our customers is always top of our agenda, which is why we launched our loyalty reward scheme, so that those customers that prefer to purchase their office supplies from Office Monster get that little something extra.
What’s more, with our low-price promise, we can guarantee great quality and next day delivery with every order that is placed.
